Ecommerce Operation

Hiring

Job info

0 applied CV
digisource.vn
Hồ Chí Minh
Business Services (Dịch Vụ Cho Doanh Nghiệp), Ecommerce (Thương Mại Điện Tử)
Operation
8,000,000 - 12,000,000 VND
jobs.quantity: 1 position

Job description

TikTok Ads
Shopee Marketplace

Job overview and responsibilities

  • Quản lý dự án và trao đổi trực tiếp với khách hàng của công ty.
  • Tìm kiếm, trao đổi, tư vấn trực tiếp với khách hàng & đàm phán thoả thuận hợp tác.
  • Đóng vai trò là điểm liên lạc chính giữa đối tác sàn TMĐT ( Shopee, Lazada, TikTok Shop) và khách hàng nhằm hỗ trợ và giải quyết các vấn đề về vận hành shop, yêu cầu hỗ trợ từ khách hàng.
  • Nắm rõ chính sách nền tảng sàn TMĐT nhằm đáp ứng điều kiện đăng tải sản phẩm.
  • Thực hiện tư vấn chứng từ hợp lệ và triển khai lên gian hàng Mall trên các sàn TMĐT.
  • Xây dựng gian hàng, lên ý tưởng về giao diện,hình ảnh banner Shop, sản phẩm để phát triển kênh TMĐT.
  • Thiết lập các chính sách bán hàng, sử dụng các công cụ của hệ thống Seller Center: chạy flashsale, chiết khấu, combo khuyến mãi, quà tặng kèm,… để tăng doanh số bán hàng.
  • Tìm hiểu các gian hàng cùng ngành và xu hướng thị trường để liên tục cải tiến, kịp thời thực thi các giải pháp phù hợp.
  • Đề xuất kế hoạch bán hàng nhằm tối ưu hiệu quả kinh doanh.
  • Phối hợp với các bộ phận khác để triển khai các chương trình thúc đẩy kinh doanh.
  • Thực hiện các công việc được giao từ cấp trên.
TRÁCH NHIỆM VÀ NHIỆM VỤ :
  • Đảm bảo hoàn thành các công việc được giao đúng thời hạn.
  • Đảm bảo các thắc mắc, khiếu nại của khách hàng được xử lý, đúng đủ theo quy định.
  • Đảm bảo duy trì mối quan hệ với khách hàng.
  • Đảm bảo các quyền lợi và chính sách ưu đãi được triển khai đầy đủ, kịp thời.
  • Đảm bảo thực hiện các theo dõi, phân tích, đánh giá liên quan đến công việc và theo yêu cầu của cấp trên.

Job requirement

  • Học vấn: Tốt nghiệp Cao Đẳng trở lên.
  • Ưu tiên ứng viên có kinh nghiệm làm việc ở vị trí Ecommerce Operation hoặc các vị trí tương đương
  • Ngoại ngữ: cơ bản
  • Kiến thức cơ bản: thành thạo tin học văn phòng, đặc biệt Excel
  • Kiến thức chuyên môn: Hiểu rõ cơ chế hoạt động của Sàn TMĐT
  • Kỹ năng giao tiếp, truyền đạt thông tin, xử lý linh hoạt phục vụ khách hàng
  • Kỹ năng xử lý vấn đề
  • Kỹ năng đàm phán và thuyết phục
  • Kinh nghiệm:
· Có kinh nghiệm ít nhất 1 năm trong công việc vận hành trên các sàn TMĐT: Shopee, Lazada, Tikok.
· Biết chạy quảng cáo TikTok Ads, Shopee Ads là một lợi thế.
· Đã từng làm môi trường Agency.
  • Khả năng:
· Chủ động, học hỏi, trung thực
· Tinh thần sẵn sàng hỗ trợ và làm việc nhóm
· Sẵn sàng OT & Làm việc T7,CN

About company

  • Lương cơ bản: 8.000.000 – 12.000.000/ tháng
  • Thưởng: Hoa hồng theo dự án
  • Đào tạo:
· Được tham gia các khóa học nội bộ về Digital Marketing và Ecommerce để phát triển khả năng chuyên môn.
· Được Trainning trong quá trình làm việc.
  • Phụ cấp, các quyền lợi khác:
· Hỗ trợ di chuyển bằng xe ôm công nghệ.
· Thưởng lễ, tết dựa trên tình hình tài chính của công ty.
· Tham gia các hoạt động team building, du lịch công ty.
· Đóng BHXH đầy đủ và các khoản phụ cấp khác

Company info

DigiSource

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location Hồ Chí Minh
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contract Middle
contract In office
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