Senior Business Analyst

Translate business needs and customer requirements into clear, actionable development stories for the QA and Development teams.

Operational Tasks:

• Gather and refine requirements from product/project management and internal stakeholders.
• Collaborate with lead developers to estimate feature delivery timelines.
• Translate business requirements into functional specifications, mock-ups, and diagrams.
• Work with UX designers and Product Owners to define requirements for prototypes.
• Partner with lead developers to create detailed user stories with acceptance criteria.
• Plan and prioritize user stories based on team capacity and business priorities.
• Ensure the team delivers according to business stakeholder and product owner priorities.
• Validate functionalities in User Acceptance Testing (UAT), including both happy and failure paths.
• Maintain and update project documentation as per established processes.
• Coordinate and facilitate project/product handovers to the operations team.
• Address QA queries on functionality and regression test scenarios.
• Prepare progress reports and organize team meetings, such as stand-ups and retrospectives.
• Support third-party application integrations and communication.

Organizational Tasks:

• Adhere to project requirements, quality standards, and deadlines.
• Simplify complex requirements to ensure clarity and efficiency in functional designs.
• Follow procedures and guidelines to complete tasks effectively.
• Contribute to the technical evaluation of candidates, mentor newcomers, and promote knowledge sharing.
• Maintain confidentiality of company information and adhere to data protection protocols.
• Cover responsibilities of colleagues during leaves of absence.
• Use company equipment responsibly and maintain proper records in tools like Jira and NetSuite.
• Comply with organizational regulations, safety norms, and confidentiality agreements.

This role demands a combination of technical expertise, strategic thinking, and a collaborative mindset to drive successful project delivery.



Technical Competencies:

• Proven experience in software development environments.
• Strong background in business analysis or product management.
• Knowledge of User Stories, Use Case modeling, and Agile frameworks (e.g., Scrum).
• Familiarity with tools such as Jira or TFS.
• Experience in delivering software projects or products.
• Understanding of sequence diagrams, REST APIs, and optionally, Java.

Behavioral Competencies:

• Excellent English communication skills (verbal and written), ideally with experience collaborating with English-speaking or Western European teams.
• Strong critical thinking and problem-solving abilities.
• Capacity to work independently and prioritize effectively.
• Ability to collaborate with diverse, distributed teams and manage differing viewpoints constructively.
• Proactive mindset with a focus on ownership and adaptability to changing priorities.
• Innovative thinker with a curiosity for new technologies and continuous improvement.
• Availability for occasional travel (1–2 times per year, typically a week per trip).

Job Level: Senior

• Recognized expert with extensive knowledge and experience (5+ years).
• Proficient in handling complex tasks and anticipating potential risks/issues.
• Provides mentorship, guidance, and supports team development.
• Exercises significant autonomy and contributes strategically to objectives.
• Innovates using industry best practices and trends, driving continuous improvement.
• Engages in external representation through recruitment and employer branding activities.

Collaboration:

• Works closely with Development, QA, IT, Architecture, Project Management, Product Owners, and Support teams.

About Us:

We revolutionise buying and selling for businesses and governments worldwide, by digitalising financial supply chain processes in our trusted and tax compliant business network.

Our cloud-based open network promotes collaboration, digital interactions, document exchanges, payments and cash flow optimisation. It also enables us and our partners to create additional data-driven services to help organisations grow.

In our trusted network we equip every verified participant with the right tools to digitalise and automate business processes - from payments, to invoicing, to order-to-cash and procure-to-pay. Those tools range from smart mobile and web applications over software integrations all the way to fully documented APIs.

Benefits:

- Salary up to 45.000.000VND NET, no benefits other than salary

- Signed contract 6 months in advance