• Project Coordination: Break down large-scale initiatives and events into clear Phases, Work Packages, and Tasks. Develop Gantt charts, monitor milestones, and mitigate personnel or timeline risks.
• Operations & Process Automation: Audit current workflows, identify inefficiencies, and design automated processes (specifically leveraging platforms like Lark Suite) to replace manual tasks.
• SOP Development: Document, standardize, and optimize operational procedures across departments to ensure scalable and consistent performance.
• Stakeholder Management: Act as a liaison between the CEO and internal/external teams, ensuring alignment, tracking deliverables, and resolving cross-functional bottlenecks.
• Crisis Management: Serve as a calm, analytical anchor during high-pressure situations or sudden operational shifts, ensuring teams stay coordinated and solutions are deployed swiftly.

• 1– 2years experience in Operations, Project Management or as an Executive Assistant, preferably in fast‑paced environments (startups, agencies, e‑commerce).
• Proficiency with Lark Suite (Lark Base, Lark Flow, Lark Approval) for workflow automation.
• Strong foundation in project management methodologies, workflow mapping and risk management tools.
• Extreme proactivity: self‑starter who identifies broken processes and proposes SOP drafts.
• Systems thinking: ability to understand cross‑departmental impact of changes.
• Resilience and emotional intelligence: maintain a cool head under pressure and manage crises effectively.

Conditions of application:

Please include a video introducing yourself and explaining why you want to work at DigiSource by English when you apply this job.

DigiSource is a recruitment, HR management consulting & training company in Marketing, Technology & Backoffice across Vietnam and Asia, with the motto: RIGHT PERSON RIGHT JOB - DISTINCTIVE VALUE

What We Offer

• Competitive salary and performance-based bonuses.
• Direct mentorship and exposure to strategic business operations from the CEO.
• Opportunities to spearhead high-impact automation projects.
• A dynamic, fast-growing, and result-oriented working environment.